Can I get a proof of the artwork for my order?

Of course! Simply submit a note with your order requesting that you would like to receive a proof of the artwork and we will send you one via the email address you provide at the time of your order. Please review your proof carefully and let us know of any changes or if you approve. We will correct any changes and submit a revision back to you for final approval.

How do you get the information about my patent? How were you able to notify me about my granted patent?

Patents are granted every Tuesday by the United States Patent and Trademark Office (USPTO). Grant information is available to the public. We check grant information every Tuesday and notify inventors by mail. If you have any specific questions about your patent, please contact your corporate IP department or your patent attorney. We are not affiliated with the USPTO.

How long does it take to receive my order? What is your lead time?

We ship all orders within 10 business days after receiving your order. Once shipped your order will take between 1-5 business days to arrive via UPS Ground. You may view the UPS Ground transit map to determine the transit time to your location from our location in Warsaw, Indiana.

I don't recall exactly what I ordered the last time. How can I make sure my awards will match?

Simply check the back of your award for our label containing your customer ID and the part number for the award you ordered. If there is no label then please give us a call and we can lookup your order history and help you choose the right patent award.

May I get more than one name on my award?

Yes, most of our awards have fields for you to enter additional inventor names. If you have selected a product that just has one field for names, please contact us to discuss adding additional names as the space on that award may be limited.

How can I send you my logo or other artwork?

You can email your logo or other artwork to: orders AT patentawards.com

Please submit your art files in a vector format using software such as Adobe Illustrator (AI or EPS) or Corel Draw (CDR). We can use other formats such as PDF, PSD, TIF, or JPG as long as the resolution is 300 dpi or higher.

If your logo using a specific Pantone (PMS) color please let us know so that we can use that to match colors.

What is an Assignee?

An assignee is the person or entity to whom rights under a patent are legally transferred to. U.S. Patents are granted to individuals, however most are owned by companies. Innovative employees enter into legal contracts with their employers that requires the transfer of patent ownership from the individual to the employer. Many inventors are proud not only of the work they have done but also proud of the company they worked for. In this case, the inventor will choose to not only display his name on the plaque, but also the name of the company he assigned the patent to. If you choose "Yes" when prompted "Would you like the Patent Assignee (Company Name) on your product", the company named as assignee on the patent will appear on the plaque exactly as the patent was published.

What drawing will be on my patent award?

We use the drawing from the front page of your patent. If there is no drawing available on the front page, we use the first drawing that is not labeled “prior art.” Prior art is a figure(s) that is previously related from another patent. If your patent does not have any drawings at all, we substitute the 1st claim from your patent. You can use our patent number search to view the images on your patent. Once you have entered your patent number and clicked search, just click the red "Images" button towards the top of the page that opens with your patent details.

Can I get a certificate from the USPTO?

Yes, you may obtain a certified copy of your patent from the United States Patent and Trademark Office. They issue only one official certificate to the assignee or first inventor listed on the patent. More information is available on the USPTO's Certified Copy Center website.

How can I be sure I ordered the correct patent?

You can use our patent number search to view your patent details from the USPTO's website. If you need any assistance in checking a patent or looking multiple patents up feel free to call us. We are happy to help!

Can you look up older patents for me?

Yes, we are happy to perform a patent search for you. Please call us at 1-800-707-0011

Can you mail me a brochure or flyer?

Yes, please contact us and provide your mailing address. We will mail you some information within one business day.

How do I hang my award?

Please visit our Patent Awards Care page for instructions on how to hang your patent plaque or your patent frame. If you need additional details or are in need of additional hanging hardware please contact us and we are happy to help.