Shipping & Returns

Shipping Damage & Return Information

UPS Ground Transit Map

Shipping

All patent plaques and frames ship within 10 business days or less of order receipt. To determine the approximate time it will take to receive your plaque, please add the 10 processing days to the days in transit. For example, if you are shipping to the United Kingdom, you would estimate arrival in 10 (processing) + 2-3 (shipping) or 12-13 business days total due to use of UPS Worldwide Express SM.

Need it faster? Call 1-800-707-0011 for Patent Awards' expedited processing & shipping options.

Continental United States - UPS Ground

Continental United States - UPS 2nd Day Air®

Continental United States - UPS Next Day Air®

Alaska, Hawaii, and Puerto Rico - UPS Ground

Canada - UPS Standard®

International (except Canada) - UPS Worldwide Express®

USPS - United States Postal Service

Continental United States - UPS Ground

Ships in 10 business days or less, arrives in 1-5 business days after shipping.

ORDER TOTAL
SHIPPING CHARGES
$49.99 or Under $8.00
$50.00 - $199.99 $12.00
$200.00 - $399.99 $16.00
$400.00 - $599.99 $19.00
$600.00 - $799.99 $25.00
$800.00 - $999.99 $28.00
$1,000.00 - $1,199.99 $33.00
$1,200.00 - $1,399.99 $36.00
$1,400.00 - $1,599.99 $42.00
$1,600.00 - $1,799.99 $48.00
Over $1,800.00 $55.00

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UPS 2nd Day Air®

Ships in 10 business days or less, arrives in two business days after shipping.

ORDER TOTAL
SHIPPING CHARGES
$49.99 or Under $17.00
$50.00 - $199.99 $24.00
$200.00 - $399.99 $46.00
$400.00 - $599.99 $56.00
$600.00 - $799.99 $74.00
$800.00 - $999.99 $84.00
$1,000.00 - $1,199.99 $103.00
$1,200.00 - $1,399.99 $114.00
$1,400.00 - $1,599.99 $131.00
$1,600.00 - $1,799.99 $144.00
Over $1,800.00 Call For Quote

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UPS Next Day Air®

Ships in 10 business days or less, arrives the next business day after shipping.

ORDER TOTAL
SHIPPING CHARGES
$49.99 or Under $37.00
$50.00 - $199.99 $53.00
$200.00 - $399.99 $86.00
$400.00 - $599.99 $99.00
$600.00 - $799.99 $119.00
$800.00 - $999.99 $133.00
$1,000.00 - $1,199.99 $155.00
$1,200.00 - $1,399.99 $165.00
$1,400.00 - $1,599.99 $189.00
$1,600.00 - $1,799.99 $212.00
Over $1,800.00 Call For Quote

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UPS Ground - Alaska, Hawaii, and Puerto Rico

Ships in 10 business days or less, arrives in 4-5 business days after shipping.

ORDER TOTAL
SHIPPING CHARGES
$49.99 or Under $31.00
$50.00 - $199.99 $42.00
$200.00 - $399.99 $64.00
$400.00 - $599.99 $75.00
$600.00 - $799.99 $98.00
$800.00 - $999.99 $110.00
$1,000.00 - $1,199.99 $130.00
$1,200.00 - $1,399.99 $142.00
$1,400.00 - $1,599.99 $163.00
$1,600.00 - $1,799.99 $171.00
Over $1,800.00 Call For Quote

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Canada - UPS Standard®

Ships in 10 business days or less, arrives in 2 to 6 business days after shipping.

Canadian shipments are subject to your local VAT tax and duty charges. Additional charges for customs clearance must be borne by you as well; we have no control over these charges and cannot predict what they may be. As each country's customs departments have different guidelines, please contact your local customs office for details. Customs may ask you for a Schedule B number for the goods you are importing. Our plaques and frames have a Schedule B number of 4420.10.0000 . We receive requests asking us to place a low value or no value on export items. Please understand that this is illegal and we cannot do this. All international shipments leave our facilities with Commercial Invoices stating the actual amount paid. We appreciate your understanding in this matter.

ORDER TOTAL
SHIPPING CHARGES
$49.99 or Under $25.00
$50.00 - $199.99 $30.00
$200.00 - $399.99 $39.00
$400.00 - $599.99 $45.00
$600.00 - $799.99 $55.00
$800.00 - $999.99 $61.00
$1,000.00 - $1,199.99 $72.00
$1,200.00 - $1,399.99 $78.00
$1,400.00 - $1,599.99 $87.00
$1,600.00 - $1,799.99 $94.00
Over $1,800.00 Call For Quote

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International (except Canada) - UPS Worldwide Express®

Ships in 10 business days or less, arrives in 2 to 3 business days after shipping.

International shipments are subject to your local VAT tax and duty charges. Additional charges for customs clearance must be borne by you as well; we have no control over these charges and cannot predict what they may be. As each country's customs departments have different guidelines, please contact your local customs office for details. Customs may ask you for a Schedule B number for the goods you are importing. Our plaques and frames have a Schedule B number of 4420.10.0000 . We receive requests asking us to place a low value or no value on export items. Please understand that this is illegal and we cannot do this. All international shipments leave our facilities with Commercial Invoices stating the actual amount paid. We appreciate your understanding in this matter.

ORDER TOTAL

SHIPPING CHARGES

$49.99 or Under $48.00
$50.00 - $199.99 $73.00
$200.00 - $399.99 $110.00
$400.00 - $599.99 $161.00
$600.00 - $799.99 $171.00
$800.00 - $999.99 $237.00
$1,000.00 - $1,199.99 $281.00
$1,200.00 - $1,399.99 $302.00
$1,400.00 - $1,599.99 $357.00
$1,600.00 - $1,799.99 $379.00
Over $1,800.00 Call For Quote

USPS - United States Postal Service

For those in the United States who can not provide a UPS deliverable street address and those shipping to APO/FPO addresses, we will ship via United States Post Office Priority Mail (2-3 days transit). You will be charged an additional $20 over the UPS Ground rates shown for the continental United States.

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UPS Ground Transit Map

All of our IP Recognition Awards ship out of Warsaw, Indiana. Below is a UPS Ground Transit map for you to see the estimated number of transit days your awards will take to arrive once we have shipped them. We ship all awards within 10 business days after receiving your order.

ups-ground-map.png

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Shipping Damage

If your order was damaged in shipping, please retain the packaging in case the carrier wants to inspect the damaged item. Please contact us via the most convenient method so we can file a shipping claim and arrange to replace your damaged item(s).

Returns

If you are dissatisfied with your purchase for any reason, we want to correct the problem. Please contact us via the most convenient method and we will work with you to resolve the problem. Returns should be sent via an insured carrier in their original packaging for protection. We are not responsible for lost returns.

Packaging Your Return

You can pack and send your return to us in a few easy steps.

1. Pack the items to be returned along with the invoice securely in the original packaging. If the original packaging is not available, you may use different packaging. Please be sure to protect all items from shipping damage as we can not be responsible for items damaged in shipping if not packed properly.

2. Send your return to:

Patent Awards Attn: Returns 488 East Bell Drive Warsaw, IN 46582

3. Your return may be sent via any insured carrier of your choice.

Refunds

Patent Awards can process returns and refunds only for items purchased from us. To ensure a full refund, items must be returned within 30 days of delivery.

We will notify you via email of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 days of our receiving your return.

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